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Job Description:
✅In this role, you will:
-Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity
Perform moderately complex customer support tasks by utilizing solid communication, verbal and written, skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim
✅Required Qualifications:
-1+ years of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
✅Desired Qualifications:
-Any bachelor's degree having basic operations knowledge on debit card , credit card and fraud & claims management.
About Company:
Wells Fargo & Company is an American multinational financial services company with a significant global presence. The company operates in 35 countries and serves over 70 million customers worldwide.
