Advertisement
Job Description:
#About the Role:
-Fix Experience is a distributed team that takes full ownership of production Bug and Outages and drives them all the way to resolution in real-time. The team serves two key functions while bridging the gap between our support and engineering organizations.
#The Experience You’ll Bring:
-2+ years of experience in bug identification, triaging, bug reproduction, debugging and outage identification; or IT incident management
-Prior experience in technical troubleshooting
-Intermediate data analysis and processing skills using spreadsheets with formulas and SQL
-Strong stakeholder management skills
-Strong communication and problem-solving skills
-Technical skills: basic SQL query and/or coding experience, intermediate sheets experience, proficient in Google Suites
-Excellent communication and critical thinking/advance problem solving skills
-Good interpersonal skills and an ownership approach and can-do demeanor
-Schedule flexibility to work early, late or weekend shift
#Preferred Qualifications
-Javascript Programming and JSON data manipulation.
-Knowledge of web software and mobile user QA testing methods
-Knowledge of GraphQL &/or Lucid Charts is a plus
About Company:
Uber is a transportation company that connects riders with drivers.
Uber's app allows passengers to request a ride, and drivers to charge fares and get paid. Uber drivers use their own cars and pay Uber a commission. Uber charges 25% on all fares from its driver-partners
