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Job Description:
Job Description For Reliance Jio Jobs 2022
Handling of Customer calls and provide resolution with the help of L2 Engineers.
Monitoring of Network and Service touch points of given work area in NOC.
Monitoring Dashboards and Performance KPIs
Raising alerts within team in case of any threshold crossing alerts
Monitoring TT alerts and addressing basic L1 issues
Coordinating with Circle for Fibre, Utility and other related issues
Ensure customer problems are resolved as per the TAT and SLA provided by the business.
Carry out MIS reporting and analysis for trouble shooting and development of NOC operations
Skills Required For Reliance Jio Jobs 2022
Diploma Electronics & Telecommunication with 60% and above year of passing 2020 & 2021
Diploma in Electrical and Electronics Engineering
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