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Job Description:
Responsibilities
Generate and qualify leads:
Proactively hunt for new clients in the mid-market segment interested in technology products and/or basic services.
Partner closely with the demand generation marketing team and lead generation reps to pick up and qualify leads before starting the sales cycle
Maintain and expand a pipeline of early-stage leads.
Provide accurate weekly/ monthly/ quarterly sales forecast to sales and management teams
Pricing and quoting
Provide clients with accurate product pricing and delivery information.
Obtain accurate information from vendors relating to delivery and/or installation dates
Educate clients about the terminology used, product features, and benefits to ensure improved solution-related sales and client satisfaction.
Recommend alternate solutions based on costing, availability, and/or specifications.
Creating quotations were necessary for other sales stakeholders such as client managers
Follow up on customer orders and ensure a rigorous follow-up
Manage a high volume of customer contacts using virtual communication tools including email
Apply the sales cycle and tools:
Educate clients about the terminology used, solution features, and benefits to ensure improved solution-related sales and client satisfaction.
Use service and product knowledge to provide clients with accurate service and product solution pricing and delivery information.
Identify any upselling and or cross-selling opportunities.
Use sales tools (e.g. Salesforce.com) and methodology to effectively manage customer and opportunity data
Articulate the value proposition of our product/service offerings
Manage external competitive pressures and effectively handle objections to retain customers or win new customers
Product expert:
Stay up to date with all technology products, their features, and benefits and be able to articulate these to clients
About Company:
