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Job Description:
✅Job Role:
-As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
✅ Job Description:
-Provide Superior Customer Experience on Chat/Email/Call
-Provide accurate, valid and complete information by using the right methods/tools
-Maintaining a positive, empathetic and professional attitude toward customers at all times
-Collaborate with team-members, customer service teams to ensure superior customer experience
-Follow company’s communication procedures, policies, and guidelines at all times
-Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality
About Company:
Maxicus is a business process outsourcing (BPO) company based in India. They are a subsidiary of KocharTech, a technology solutions provider.
