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Job Description:
Job description
JOB PURPOSE
The role is responsible for the execution of the visual merchandising (VM) and merchandising initiatives in all Lenskart stores.
S/he will manage the delivery of and implement VM materials at Lenskart stores for all events and projects related to visual merchandising in her/his region.S/he will handle activities that will impact product display presentation and secure compliance to proper merchandising layouts, norms and plans.
KEY RESULT AREAS
Customer Satisfaction
Execution of product display and point-of-sale directives to promote new collections and stories
Maintenance of brand and category standards of product display as defined by monthly look books
Completion of store service requirements related to instore signs, graphics and product displays
Process Management
Opening of new stores, adherence to VM execution plans and store journey plans and maintenance of store layouts
Daily PJP reports capturing white-glove inspection checklists and audits
Direction of vendors for effective execution of VM themes for show windows, signs and graphics in line with brand identity and seasonal product inputs for offline stores
People Operations
Merchandise presentation training of retail team
Execution of weekly floorsets with photographic reports of all display executions
· Troubleshooting of store queries related to inventory health, order shipment and category layouts
KEY PERFORMANCE INDICATORS
Compliance to brand and category display standards
Compliance to standards of new store openings
Compliance to standards of execution of marketing programs and events
Turnaround Time for service resolution to store tickets
Timely Escalations pertaining to floor plans and inventory management
Monthly PJP/beat plan completion
KEY TECHNICAL & BEHAVIOURAL COMPETENCIES
Microsoft Office
Customer focus
Result orientation
Attention to detail
Communication skills
Collaboration and team work
REPORTING RELATIONSHIPS
Reporting To
Administrative: Business Heads
Functional: VM Operations Manager, Merchandising Head
Collaborators
Retail operations managers, central VM team, projects team, merchandising team, vendors
PRIOR WORK EXPERIENCE
· Minimum 2 years experience in visual merchandising + store operations
· Experience in handling a network of at least 50 stores
· Preferably from fashion/apparel brands
Job requirements
PRIOR WORK EXPERIENCE
· Minimum 2 years experience in visual merchandising + store operations
· Experience in handling a network of at least 50 stores
· Preferably from fashion/apparel brands.
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