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Job Description:
✅The Role
‣Provides accounts with total account systems support. Acts as the primary technical interface to customers for hardware and software technical and operational support, and for the delivery of services as required by the customer. Offers technical assistance and account management advice to less experienced personnel. Plans for, and executes, hardware services activities and assist in software services activities including systems assurance, installation planning, account management, systems-level problem determination, installations, discontinuance, relocation, diagnosis. Maintains the technical value relationship by providing expertise to protect revenue base and identify new services opportunities.
✅Who You Are
‣Provides accounts with total account systems support. Acts as the primary technical interface to customers for hardware and software technical and operational support, and for the delivery of services as required by the customer. Offers technical assistance and account management advice to less experienced personnel. Plans for, and executes, hardware services activities and assist in software services activities including systems assurance, installation planning, account management, systems-level problem determination, installations, discontinuance, relocation, diagnosis. Maintains the technical value relationship by providing expertise to protect revenue base and identify new services opportunities.
About Company:
Kyndryl, Inc. is an American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider, and the fifth-largest consulting provider.
