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Job Description:
✅Job Responsibilities :
1. Handling Trouble Ticket and work order for Site Infrastructure
and Dark Fiber.
2. Redirect TTs to appropriate teams or resources.
3. Identify and escalate situations requiring urgent attention.
✅Education Requirement :
BE (EC/CS/IT)
✅Experience Requirement :
2 - 8 Years
✅Skills & Competencies :
Knowledge of core and service platforms availability as per the
agreed SLA. Ensure the usage of all processes and tools as per
guidelines. Knowledge of core and service platforms availability
as per the agreed SLA. Ensure the usage of all processes and
tools as per guidelines. Knowledge of core and service platforms
availability as per the agreed SLA. Ensure the usage of all
processes and tools as per guidelines.
About Company:
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.
