Advertisement
Job Description:
✅Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
✅Education Requirement :
10 + 2 / Graduation degree in any discipline
✅Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
✅Skills & Competencies :
Speak local language, Basic computer knowledge, Problem solving skills, Customer focus, Technical orientation, Attention to detail, Service mindset
About Company:
Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra. It operates a national LTE network with coverage across all 22 telecom circles.
