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Job Description:
#Responsibilities
‣ Excellent communication skills to attend/resolve client issues on calls/chat/mail.
‣Communication scale - CEFR :: B1, C1, C2
‣Open to work in 24*7 and work from office environment
‣Analytical problem solvers who will understand issues and to resolve customer issues
‣Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
‣Being proactive and show the utmost respect for customer’s time
‣Good time management, ensuring all contacts with customers add value
#Preferred Skills:
‣ Customer Service->VOICE-CapOne
#Educational Requirements
‣Graduate
About Company:
Infosys is a multinational information technology company that provides business consulting, information technology, and outsourcing services. Infosys was founded in 1981 and is headquartered in Bangalore. The company has more than 328,000 employees and a market capitalization of US\$71.01 billion.