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Job Description:
Job Responsibilities Actionable Error Free Processing Processing of transactions as per guidelines prescribed for the same and ensures that respective checks and controls on day 1 & day 2 are done.
Ensure validation of request TAT Compliance Ensure processing within TAT Exception items to be brought to notice of Seniors Process Compliance Compliance to Internal policies / processes Audit & Compliance: Systems and procedures are followed to comply with Internal and External audits and ensuring NIL exceptions.
Exception Processing Take judgmental calls wherever required All other exceptions / rejects to be reviewed and brought to attention of Seniors Share MIS on periodic basis Branch / Business Support Queries to be addressed promptly Closure of referrals with adequate resolution and within TAT MIS to be maintained for the process handled Work towards reducing Customer Complaints Give suggestions for improvement in processes.
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