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Job Description:
You will:
Understand all aspects of Sales, Strategy & Operations, and Marketing related interactions that GroundTruth has with its current and potential customers
Responsible for ensuring proper system set up of internal users.
Provide day to day user support by trouble shooting issues and providing solutions for proper Salesforce usage
Develop high quality training materials including standard operating procedures, presentations and cheat sheets for all users across various functions
Ad hoc reporting as needed
Assist in testing new Salesforce functionality
Additional job duties as assigned.
Analyze and maintain salesforce security, in terms of ensuring Profiles Permission Sets have the right permissions provided
Provide detailed estimates and work breakdown structure for assigned tasks
Provide support to end users to resolve any salesforce related issues.
Required:
Mandatory Salesforce certification
You have:
1-3 years of experience in Salesforce platform
Bachelor’s degree in Computer Science or a related field
Fluency in all Microsoft Office applications
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Strong project management skills
Strong attention to detail
About Company:
