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Job Description:
Job description:
Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all Global Advantage suite of tools.
Identify gaps and determine solutions to drive efficiency.
Utilize applications such as MS Excel, MS Power Point to generate metrics and develop actionable recommendations.
Provide support to engagement teams or management by collecting and analyzing data and reporting results based on the needs of end users/client teams.
Gain exposure to some of the complex tasks within the job function.
Qualification: BE/ B.Tech/ BSc/ MBA
Batch: 2017/ 2018/ 2019/ 2020/ 2021/ 2022
About Company:
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