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Job Description:
#What you'll do
-You will build and own (hands-on) development of significant backend components of our product. You will design, review and guide uses of backend components like Databases, Caches, Search and Queuing systems and help us build a scalable, resilient and secure SaaS offering.
-Have experience in multiple back-end frameworks and languages (including NodeJS)
-Location
Delhi • Noida • Bangalore Urban • New Delhi • Gurgaon
About Company:
Clearfeed is a conversational support platform, purpose-built for teams that support their customers on Slack.
With ClearFeed, you can deliver white glove service at scale to your customers on Slack, while ensuring high operational efficiency.
Clearfeed can be used to support both internal teams within an organization on Slack, as well as external customers via Slack connect channels.
ClearFeed allows you to make sure that requests are answered within SLAs and measure service quality as you scale. Additionally, teams can collaborate together on Slack by monitoring the status and ownership of requests with a single shared queue on Slack.
