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Job Description:
#Key Accountabilities
-Manage customer questions, assist with problem resolution and documentation fulfillment.
-Liaison for customers, sales staff and production operations team regarding product safety, quality and regulatory compliance and company products and processes.
-Build relationships with internal and external partners to understand the detail necessary to execute on customer related offerings that drive profit centers for the company.
-Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
-Translate complex information from multiple sources into a communication message that is easy for the customer to comprehend.
-Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
#Qualifications
-Bachelor's degree in a related field or equivalent experience
-Experience with email, spreadsheet and word processing applications
-Significant experience in food safety, quality or regulatory practice in manufacturing operations or any related production environment.
-Minimum of two years of related work experience
-Other minimum qualifications may apply.
#Preferred Qualifications
-Experience with quality and food safety management systems.
-Experience in food safety quality and regulatory functions including continuous improvement processes, compliance to audits, and assisting with customer specifications and quality issues.
-Experience working with data management software
-Applied basic project management skills
-Applied basic auditing and quality skills
About Company:
Cargill, Incorporated, is a privately held American global food corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
