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Job Description:
Job Responsibilities
Duties and Responsibilities
Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage<xqyqz> control & own all channels businesses.
Recruit<xqyqz> retain<xqyqz> manage & build a productive team of Off Roll employees
Maintain delinquency on the portfolio<xqyqz> in line with the Product Segment.
Take Care of customer Escalations and Complaint
Monitor & measure key conversion<xqyqz> productivity & data penetration metrics
Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
Effectively engage with Credit<xqyqz> Operations & Risk teams.
Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
Tracking cases at every stage to have better control.
Additional Information
Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage<br/> Ensure to update status within 24 hrs of lead received.<br/> Ability to Recruit FOS through different channels.<br/> Maintain a pickup percentage as per the metric.<br/> Maintain FOS productivity as the metric.<br/> Excellent Team Handling and problem resolving ability.<br/> Good hands on experience and knowhow for working on Data Management and MS Office.<br/> A good team leader to handle the team and achieve the set target.<br/> Exceptionally high motivational levels and needs to be a self-starter.
Skill Set
Skills as per JD
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