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AgNext Hiring For Assistant Manager Customer Success

Company: 

AgNext

Location:

Gurugram

Job Type:

Salary:

Full Time

NA

Who can Apply:

Experienced

Experience:

2 Years

Job Description:

#LOCATION: Delhi/NCR, Gurgaon

#Education : Bachelor of Technology/MBA/M.Tech. Industry/Domain : Open to any industry type and domain

#We are looking for accomplished and highly passionate professionals, who have the zeal to build out-of-the box, high quality products; dream big, thrive on change and innovate for today and tomorrow.

# Project Management: Manage projects to a successful outcome and ensure appropriate communications with all relevant stakeholders takes place;

● Deliver a proactive customer contact strategy to achieve merchant goals, customer satisfaction, and revenue growth;
● Have knowledge/ experience on technical side so resolve the queries of the customers
● Problem resolving attitude
● Stakeholder communication
● Partner with sales for pre-sales questions and demos; share customer stories and help develop marketing collateral
● Identify risk, up sell opportunities and work with internal and external stakeholders to present solutions;
● Ability to prioritize, multi-task, and perform effectively under pressure;
● Exceptional organizational, presentation, and communication skills, both verbal and written;
● Mentor and train dedicated CSC to support the development of their product and client management skills;
● Help guide the client by sharing insights, best practices and ensure a high level of client satisfaction;

About Company:

AgNext, an award winning venture capital backed company lead by IIT/IIM professionals, develops innovative data driven solutions for Agriculture and Food Businesses globally; with the help of Internet of Things and Artificial Intelligence; using a confluence of new-age hardware, software-as-a-service, and AI based analytics.

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