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Job Description:
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and
consulting, interactive, technology and operations, with digital capabilities across all of these services.
We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of
Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries,
Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
Visit us at www.accenture.com
• Project Role :Cloud Operations Administrator
• Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
• Management Level :12
• Work Experience :1-2.5 years
• Work location :Kolkata
• Must Have Skills : Microsoft Windows Server Administration
• Good To Have Skills : No Technology Specialization
• Job Requirements :
• Key Responsibilities : 1 Proactive to identify high impacting issues and initiate calls with correct stakeholders
2 Engage vendors for the required issues during major incident calls or while troubleshooting the issues
3 Prioritizing the issues and troubleshoot or escalate accurately Reaching out to users to understand the issue if needed
4 Follow the knowledge articles and assist to fix the issues at the earliest
• Technical Experience : 1 Experience with Microsoft System Center Configuration Manager and WSUS in a multi-site, enterprise environment
2 Experience in systems engineering/administration
3 Experience in Microsoft Windows Operating Systems
4 Experience is must MS Windows: Windows Servers 2012 to 2019
• Professional Attributes: A-Good verbal and written communication skills to connect with customers at varying levels of the organization
B-Ability to operate independently and make decision
C-Flexible to work in 24x7 shift
D-Take part in weekend or holiday on call support
• Educational Qualification: Bachelors Degree
About Company:
